Specialist Cleaning for a Food Production Facility

Supporting the launch and ongoing operation of a growing food production business in London.

Client Overview


  • Client: Hackney Gelato
  • Sector: Food Production
  • Location: London
  • Services: Commercial Cleaning, Food Production Cleaning
  • Contract Type: Ongoing
  • Start Date: December 2020


The Challenge


Hackney Gelato engaged LNC Services during the launch of a new production facility, as the business transitioned from a smaller railway arch setup into a larger manufacturing environment.

At the time, heightened hygiene requirements were a major operational consideration, particularly within food production environments where cleaning products and processes needed to be both effective and suitable for use around food preparation areas.


The client required a cleaning contractor capable of supporting the fit out and launch of the facility, while working carefully within the requirements of a food production setting.


The challenge involved identifying suitable cleaning products that could support high hygiene standards without compromising the operational needs of the production environment. Hygiene, reliability and readiness were all critical to ensuring the site could open safely and begin production on schedule.



The LNC Solution


LNC Services implemented a specialist cleaning specification designed for a food production environment.


Working alongside Anglian Chemicals, a UK manufacturer of specialist cleaning products, LNC Commercial Cleaning sourced and used food-safe antiviral cleaning products suitable for use within the production facility. This helped ensure the environment could be cleaned and sanitised effectively without relying on harsher medical-grade products that would not have been appropriate for food preparation areas.


The initial scope included a builders clean, pre-production clean and post fit out cleaning support across the facility, helping prepare the site for operational launch.


Following the successful completion of the initial project, the relationship developed into an ongoing daily commercial cleaning contract delivered five days a week. In 2022, the scope expanded further to include a second warehouse facility, with LNC Services continuing to support the client’s growth.


The cleaning specification also includes cleaning support around food production equipment, including commercial vats, refrigeration units and associated machinery used within the production process.

Delivery


The cleaning specification is designed around the operational demands of a busy food production environment, balancing hygiene, safety and day-to-day production requirements.

LNC Services works closely with the client to ensure production areas, offices, communal spaces and equipment areas are maintained to consistently high standards, with careful attention given to safe working practices and operational efficiency.


The long-term relationship reflects the trust built between both parties and LNC Services’ ability to adapt alongside a growing manufacturing operation.


Results


LNC Services successfully supported the launch of the production facility during a highly challenging operational period, helping ensure the site was cleaned, sanitised and ready for production.


The relationship has since grown from a one-off specialist cleaning project into an ongoing multi-site contract, supporting both the original facility and additional warehouse operations. The project demonstrates LNC Services’ ability to work within specialist food production environments where hygiene, attention to detail and operational reliability are critical.


Client Feedback



  • Director feedback: “LNC Services played an important role in helping us get the facility operational during a very difficult period. Their understanding of hygiene requirements within food production gave us confidence from the beginning.”
  • Production team feedback: “The standards have remained consistently high as the business has grown. The team understands the importance of working safely and properly around production equipment and food preparation areas.”